Manager Process Excellence

Permanent Full Time

What You Will Do

• Contribute to the planning and implementation of Transformation Strategy by creating operations blueprints and mapping out roadmaps
• Drive Process Excellence – through process re-engineering that optimizes customer experience, operational costs, quality, and business resilience
• Lead multiple strategic initiatives – collaborating across functions to implement improvements that cultivate better experiences for customers and business users, as well as achieve designated business goals
• Steer the design and realization of process re‑engineering efforts
• Oversee the entire process analysis cycle from potential assessment and improvement phases through to implementation and control
• Provide coaching support and lead departments through the process improvement cycles as part of building a culture of continuous improvement
• Evaluate extensive and intricate datasets and deve...