About the Role
What we ask
• 7 to 10 years of experience in relevant areas or functions (outsourcing/shared services/Global Business Services)
• Experienced operational manager
• Strong HR process orientation/process design and analysis expertise/experience in process optimization
• Stakeholder Management
• Change Management
• Project/Programme management
• Lean, SCRUM and development of agile teams
• HR systems/tools (telephony, HRIS, ATS, employee portal)
• People Management
• Communication skills
• Relationship builder
• Work well in a fast-paced/high complex working environment
• Possess strong fact- and data-based decision-making skills
• Strong ability to plan, organize and execute
• Able to determine service implications of change-management
• Highly collaborative, team player
• Ability to run projects and programmes
• Creating customer-centric experiences in an efficient and culturally ...
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