Manager, Operations

Responsibilities:

• Collaborate with the Director to assess branch status and align on financial goals, ensuring effective operations to meet these objectives.
• Oversee all operational functions of the branch, including rental operations, customer service, human resources, and administration.
• Analyze local market conditions to identify current and future sales opportunities; support the Sales Manager and sales team in developing financial forecasts and strategic business plans for the branch.
• Work with the Sales Manager to create and implement sales and profitability strategies that establish and maintain robust account plans.
• Ensure optimal staffing and provide effective direction across all departments.
• Train, coach, and motivate team members to maximize their potential and performance.
• Manage the onboarding and evaluation processes for all new and existing employees.
• Facilitate effective communication with o...