Full-Time

Manager, IT Retail Support at NCBA Group

Posted by Confidential • Kenya, Kenya, Kenya

📍 Kenya, Kenya 🕒 February 27, 2026

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About the Role

Job Description
The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.

Manager, IT Retail Support
Job Purpose Statement
The IT Retail Channels Specialist plays a key role in ensuring the efficient operation and support of the bank’s retail channel systems and their integrations. These channels include Mobile Banking, Internet Banking, Mobile Money Payment systems, Bill Payment Systems, and others. The specialist is responsible for troubleshooting, optimizing performance, and ensuring smooth user experiences across these platforms.
Key Accountabilities (Duties and Responsibilities)
            

Job Details

Location Kenya, Kenya
Job Type Full-Time
Category Operations Specialties Managers
Posted February 27, 2026
Deadline April 08, 2026

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