Manager, Integrated Student Services and Experience

About the Role

Mount Royal University is launching Student Central, a team focused on delivering integrated student service within a newly renovated space. The Manager, Integrated Student Services and Experience, will play a critical leadership role in operationalizing the new service delivery, including management of the service desk staff. The Manager also oversees the development, administration, and management of student experience initiatives and programs: first-year transition programming, including peer mentorship and student leadership curriculum coordination. 

The incumbent must have strong leadership and project management skills, be familiar with the intricacies of the student life cycle and have extensive knowledge of the post-secondary environment. The Manager reports to the Director, Integrated Services and Student Commons, and must have extensive knowledge of student services within a post-secondary setting, with a demonstrated ability t...