Manager, High Value At Risk Operations - REMOTE

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager, High Value At Risk Operations - REMOTE. In this role, you will lead and develop a team of approximately 16 agents specializing in high-risk account collections. Your strategic leadership through coaching and performance management will ensure exceptional quality and productivity. You will engage with customers to understand their needs, offering tailored solutions while driving operational success. This opportunity allows you to foster a results-driven team culture aligned with organizational values and a focus on exemplary customer service.

Accountabilities

• Oversee specialized teams focused on high-risk operations and account collections.
• Manage collections across diverse high-risk products.
• Foster a culture aligned with organizational values and strategy.
• Ensure alignment between values, behaviors, and promote diversi...