Manager Global Knowledge Base

About the Manager, Knowledge Management role

Clarios is seeking to transform our business to provide enhanced customer experience, promote customer loyalty and growth, and unlock new service‑based businesses from traditional OE and Aftermarket to the consumer. As part of the enterprise Customer Experience (CX) Program, the Knowledge Management Leader is a cornerstone role responsible for transforming Clarios’ knowledge ecosystem into a strategic, AI‑enabled, value‑generating capability. This leader owns the strategy and execution of the Global Knowledge Base (GKB)—elevating it from a content repository into a globally connected, data‑driven platform that enhances customer experience, enables regional growth, and unlocks new monetizable data products. The role operates as a global CX leader, orchestrating regions, functions, and technology partners to ensure knowledge, data, and insight flow seamlessly across markets—at scale and with speed—while respecting regional needs...