Manager for Maintenance & Facilities at Dollarama

Join Dollarama as Manager for Maintenance & Facilities on a one-year contract, leading facility operations and a dedicated support team. Drive excellence in store management across Canada.
Reporting to the Director of Maintenance, you will oversee the daily management of maintenance operations for Dollarama’s stores. This role entails mentoring a diverse support team and managing urgent maintenance requests to ensure minimal disruption. Critical thinking and attention to detail will be essential as you analyze workflows and enhance service efficiency.
Key Responsibilities:
• Supervise day-to-day activities of service agents
• Manage high-volume urgent maintenance issues
• Optimize workflows through ticketing report analysis
• Ensure contractor compliance with Service Level Agreements
• Craft new strategic initiatives for operational success
Requirements:
• Management or Business degree/diploma necessary
• 5-10 years of facilities management experience
•...