Full-time
Manager, End User Operations
Posted by Quantum Technology Recruiting Inc. (QTR) • mississauga, peel region, Canada
About the Role
Position: Manager, End User Operations
Location: Mississauga / Hybrid (4 days onsite)
Salary: $125,000 - $130,000 + Bonus
Posting Type: Open vacancy
What You'll Be Doing
- Lead and mentor a team of IT support professionals across multiple locations
- Drive service excellence, ticket resolution, and end-user satisfaction
- Support executive stakeholders through a high-touch, white-glove support model
- Oversee endpoint lifecycle management, device deployments, and technology rollouts
- Manage vendor relationships and service delivery performance
- Track and improve operational metrics, SLAs, and support processes
- Collaborate with IT leadership on service improvement initiatives and operational strategy
- Help modernize support operations through automation, process improvements, and new technologies
What We’re Looking For
Ready to Apply?
Submit your application today and take the next step in your career journey with Quantum Technology Recruiting Inc. (QTR).
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