Manager, Customer Onboarding & Training

At Hive, we’re all about creating moments that matter and helping event marketers connect with their biggest fans. Our platform powers marketing for 1,500+ iconic events, festivals, venues, and promoters across North America. We help them grow their audience and sell out shows using intelligent, automated, and personalized digital marketing tools.

Onboarding is one of the most critical moments in a customer’s journey at Hive. As Manager of Onboarding, you’ll play a key role in shaping that experience, leading a growing team, and ensuring our customers start strong and stay successful.

If you’re excited to lead from the front, build scalable systems, and make a meaningful impact on customer success, we’d love to meet you.

The Role

We’re hiring a Manager, Onboarding & Training to lead Hive’s implementation function, with ownership across both customer implementation and customer‑facing training.

You’ll manage and support a team responsib...