Full-time

Manager, Customer Experience Measurement Process

Posted by Metso Outotec • Espoo, Uusimaa, Finland

📍 Espoo, Uusimaa 🕒 March 01, 2026

About the Role

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: March 6th

Introduction

We are seeking a Customer Experience Measurement Process Manager to join our Global Customer Experience team. You will be responsible for managing and developing Metso’s customer experience measurement process and metrics, ensuring process compliance, and supporting the competence of internal stakeholders. This involves making customer insight accessible, actionable and understood across the organization. Your work will contribute directly to strengtheni...

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