Full-time

Manager, Customer Care Modernization and System Testing

Posted by Toronto Hydro • Toronto, Ontario, Canada

📍 Toronto, Ontario 🕒 March 03, 2026

About the Role

Expected Salary Range: $100363 - $125454 Annually

Target Variable Performance Pay: 15%

 

The salary range shown above reflects the expected  compensation for this position. The final salary offered will be determined based on a holistic assessment of the candidate’s experience, education, training, and alignment with the role’s requirements. For positions covered by a collective agreement, placement within the range will follow the applicable step or classification.

Reporting to the Director, Customer Care Modernization, the Manager, Customer Care Modernization and Testing leads a team of experienced resources to implement and/or optimize business process (meter to cash), user experience and conduct user acceptance testing to meet business goals within Customer Experience ...

Ready to Apply?

Submit your application today and take the next step in your career journey with Toronto Hydro.

Apply Now