Manager, Change Management

General Accountabilities

• Manage staff engaged in the development and delivery of project services. Plan, schedule, organize and assign work to ensure that quality and accuracy of work are maintained and on schedule


• Provide advice, guidance and direction to staff in the resolution of work-related problems, as well provide clear expectations and performance measures


• Provide leadership through demonstration and response to staff requirements to achieve targets, plans, strategies and quality objectives to deliver service levels


• Make effective recommendations on human resource issues, including career counselling, hiring, discharge, discipline and resolving work performance problems


• Work with staff in other business units to communicate details of project work processes along with standard documents, templates, applications, scheduling materials and to clarify roles and accountabilities


• Coordin...