Manager BPM

Develop and execute a comprehensive business process management strategy aligned with organizational goals, objectives, and key performance indicators (KPIs)

Lead a team of business process analysts and specialists, providing guidance, coaching, and mentorship to drive performance and professional development

Conduct in-depth analysis of existing business processes, systems, and workflows, identifying areas for improvement, optimization, and automation

Facilitate cross-functional workshops and focus groups to gather requirements, elicit feedback, and document current and future-state process maps

Collaborate with business stakeholders, IT teams, and external partners to design and implement process improvements and enhancements that drive operational efficiency and effectiveness

Define and implement process performance metrics, benchmarks, and targets to measure progress, identify trends, and drive continuous improvement initiatives

Estab...