About the Role
Position: Manager – Benefits Administration Operations
Practice: Health and Welfare Operations
Job Title: Manager – Benefits Administration Operations
Reporting To: Delivery Director
Experience: 10+ Years
Job Overview:
The Manager – Benefits Administration Operations is responsible for leading and overseeing end-to-end health and welfare benefits administration delivery, including system configuration, functional testing, and carrier file quality assurance.
The Manager is accountable for delivery quality, defect prevention, regulatory compliance, SLA adherence, and team performance within a production-oriented, low-error-tolerance environment.
This role is not application development leadership. It is operational delivery leadership within regulated benefits administration platforms and carrier oper...
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