Manager - Advanced Technical Support
Posted by Schneider Electric • Macquarie Park, New South Wales, Australia
About the Role
Job Description
Manager, Advanced Technical Support
(Electrical Engineering & Power Systems Focus)
We have an exciting opportunity for a Manager, Advanced Technical Support to lead a team of senior electrical and power systems technical professionals responsible for delivering advanced troubleshooting, root‑cause analysis, and escalated support for electrical, energy management, automation, and industrial solutions for high‑value customers.
This role ensures complex electrical and electromechanical issues are resolved efficiently, identifies trends to drive product, system, and service improvements, and elevates the overall Schneider Electric customer support experience. The Manager provides operational leadership, deep technical coaching, and strategic oversight to ensure alignment with organisational priorities.
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