Full-time

Managed Services Analyst - I

Posted by GHX • Hyderabad, Telangana, India

📍 Hyderabad, Telangana 🕒 March 02, 2026

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About the Role

Role Summary
The Managed Services Analyst Calling is part of the Managed Services Customer Experience organization within GHX. This team works on behalf of customers of GHX (hospitals) in enabling seamless purchase order processing. The analyst in this role works within our custom software to process order transactions that require manual assistance for completion. The analyst would:
Work within a software queue to identify the next order for processing 
Call US based healthcare suppliers and obtain key order processing information 
Correlate order response information based on attributes that are confirmed in the call
 The analyst would be responsible for escalating the case to the necessary parties in case of an impasse. In all the required cases, the analyst must create case notes and maintain the case information within our software. This position requires excellent English verbal skills, effective time management, a passion for excellent...
                

Job Details

Location Hyderabad, Telangana
Job Type Full-time
Category Supervisors of Office and Administrative Support Workers
Posted March 02, 2026
Deadline April 11, 2026

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