Major Incident Manager

Job Description:

Job Description: MIM/OMC

The Role of Major Incident Manager is critical in driving Major Incidents (MI) that causes significant impact to Revenue recognition,

Production line impact, Department/100+ users, and to achieve Business Continuity Recovery at the shortest possible time.

TheMIM role demands Leadership skills,Excellent Verbal and written communication skillsandstrong co-ordination skills with various IT partners.Should have holistic knowledge on various legacy & emerging technologies and clear understanding of IT processes and environments. They should be able to withstand pressure and take leadership during crisis situations. Any of the specialized skills on Web technology, Networking and OS platform is an additional requirement. They need to be able to make executive level concise communication and be focused person in getting the Major Incident to closure with the best resolutions. Flexible to work in 24*7 shifts.