M365 Copilot Customer Success Lead - EY Global Delivery Services

M365 Copilot Customer Success Lead - EY Global Delivery Services

Enterprise Technology provides reliable, secure and resilient technology services and solutions to support EY people. As part of Enterprise Technology, you will be at the forefront of enabling innovative technologies including emerging collaboration tools and top-tier technology infrastructure.

Our aim is to create a superior customer experience with clear investment in innovation, alongside operational excellence that delivers efficient quality services and solutions.

The opportunity

Over the last 12 months, we have seen a surge in demand for a central role to help support in driving adoption and success for M365 Copilot across EY Super Regions and Service Lines. We are seeking a Customer Success Lead to identify and evangelise the role that M365 Copilot can play across the organisation.

Your Key Responsibilities

• Partner with Service Lines to identify succ...