Full-time

LVL 2 Technical Support Analyst

Posted by Robert Half • Australia, New South Wales, Australia

📍 Australia, New South Wales 🕒 March 01, 2026

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About the Role

*Please note, full permanent Australian working rights required to be considered for this position, and successful applicants will be contacted.
THE COMPANY: 
This company is an Australian MSP employing around 400 staff to provide IT support and Cyber Security services to SMB across Sydney.
Hybrid working- 3 days in, 2 days WFH (free parking available).
Mixture of on-site and remote support.
Multiple clients with up to 500 users.
Broad variety of work, ensuring no two days are the same.
Driver's licence required to travel on-site to clients.
ROLE SNAPSHOT: 
A varied role providing onsite and remote Level 2 IT support to SMB customers.
You'll be involved in supporting, triaging and troubleshooting across hardware, software, servers, printers and network connectivity issues for multiple clients.
Key elements of the role: 
Support & troubleshooting across Desktop h...
                

Job Details

Location Australia, New South Wales
Job Type Full-time
Category Computer Occupations
Posted March 01, 2026
Deadline April 10, 2026

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