Description and Requirements
Key Responsibilities
Provide technical support for desktops, laptops, mobile devices, and peripherals.
Manage Windows OS, Microsoft Intune, SCCM, and Autopilot for device deployment and maintenance.Troubleshoot and resolve hardware and software issues to ensure optimal performance.Implement security policies and compliance measures for end-user devices.Perform system upgrades, patches, and software installations.Collaborate with IT teams to improve device management and automation.Maintain documentation of system configurations, troubleshooting steps, and best practices.Oversee and maintain air conditioning (Aircon) systems to ensure proper cooling for IT equipment.Manage Uninterruptible Power Supply (UPS) systems to provide backup power during outages.Maintain and monitor FM200 fire suppression systems for data center safety.Implemen...