Full-time
Loyalty & Retention Architect (Remote)
Posted by Confidential • Pasig, Metro Manila, Philippines
About the Role
A dynamic e-commerce solutions company is seeking a Customer Retention Specialist to enhance customer loyalty and reduce churn. This remote role requires expertise in CRM marketing and retention strategies, along with a strong analytical mindset to drive customer engagement. Responsibilities include devising retention strategies, managing loyalty programs, and conducting churn analysis. The position offers flexible remote work, incentive pay, and opportunities for professional growth within a supportive team environment.
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