Loyalty Programs Senior Manager - Hybrid Role

Lead the transformation of customer loyalty at a retail powerhouse based in Brampton, ON. This senior position combines strategic oversight with operational execution in a hybrid work model.

As the Senior Manager of Loyalty Programs, you will be pivotal in developing a cutting-edge loyalty program that captivates customers. Your expertise in cross-functional collaboration will ensure that customer interactions across channels are impactful and data-driven. Drive the migration from older systems to modern solutions while bringing innovative ideas to the forefront of the strategy.

Key Responsibilities:
• Craft and oversee loyalty program strategy and operations
• Ensure thorough user acceptance testing and quality assurance
• Launch a robust framework featuring rewards and promotions
• Execute the migration strategy from legacy platforms
• Collaborate with teams on financial performance and compliance

Requirements:
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