Loyalty Programs Senior Manager - Hybrid Role

Lead the transformation of customer loyalty at a retail powerhouse based in Brampton, ON. This senior position combines strategic oversight with operational execution in a hybrid work model.

As the Senior Manager of Loyalty Programs, you will be pivotal in developing a cutting-edge loyalty program that captivates customers. Your expertise in cross-functional collaboration will ensure that customer interactions across channels are impactful and data-driven. Drive the migration from older systems to modern solutions while bringing innovative ideas to the forefront of the strategy.

Key Responsibilities: • Craft and oversee loyalty program strategy and operations • Ensure thorough user acceptance testing and quality assurance • Launch a robust framework featuring rewards and promotions • Execute the migration strategy from legacy platforms • Collaborate with teams on financial performance and compliance

Requirements: • Minimum 5 years in loyalty/CRM, with 2 years...