full time

Loyalty Program Manager/ Customer Success Manager

Posted by PayTech Nexus Ltd • Kuwait City, Al Asimah Governate, Kuwait

📍 Kuwait City, Al Asimah Governate 🕒 March 01, 2026

About the Role

Job Title: Loyalty Program Manager/ Customer Success Manager

Term: 12 months

Location: Kuwait City

Division: Cards & Payments (Retail)

Reports to: Head of Product/ Head of Loyalty

Relevant experience: 

  1. 5–8 years in customer success for software platforms
  2. Experience with loyalty platforms customer engagement programs

Mandatory requirements:

  1. Experience with loyalty program design and optimization
  2. Immediately Available
  3. Familiarity/hands on with tools loyalty platform

Purpose of the Project:

The purpose of this engagement is to deploy a Loyalty Program Manager / Customer Success Manager who will act as a strategic advisor and trusted partner to the client, ensuring they achieve measurable busin...

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