Logistics Coordinator

ABOUT THE POSITION:

We are looking for a senior-level customer service professional who leads by example. This role is not a supervisor initially, but it is a key influencer within the team—someone who understands our goals, supports daily execution, and helps shape a strong customer-focused culture. As the team grows, this role may take on additional responsibilities such as coaching, onboarding, and supporting leadership initiatives.

Responsibilities

Its functions are the following; however, they are not limited to:

• Deliver exceptional customer service while supporting team success
• Monitor daily activities and step in to assist when needed
• Proactively manage shipments, track progress, and resolve issues
• Communicate clearly and professionally with customers, carriers, and internal teams
• Provide timely updates, anticipate customer questions, and close the loop on issues
• Support booking and managing loads w...