Locality Housing Officer

Job Title: Locality Housing Officer

Accountable to: Locality Manager, Customer and Place
Location: Hybrid (locality-based with travel required)
Rate: £15.55 per hour (PAYE) / £20.92 per hour (Umbrella)
Requirements: Must have a valid UK driving licence and own car.

Job Purpose:

You will deliver a professional, proactive, and customer-centric service across a defined locality, shaping services around customers, homes, and places. You will champion values of kindness, respect, inclusivity, ambition, responsibility, and collaboration while ensuring high data quality and compliance with contractual and regulatory requirements.

Key Accountabilities:

* Deliver timely, safe, and customer-focused outcomes, ensuring compliance with legislation, regulations, and service standards.

* Model and promote organisational values, driving a culture of inclusion, collaboration, and high performance.

* Work with locality and cross-functional ...