Lobby Ambassador (Luggage Porter)

A Lobby Ambassador (Luggage Porter) provides consistently-delivered exceptional customer service to Guests, especially as service affects laundry and the transferring and storing of luggage.
**What will I be doing?**
As a Lobby Ambassador (Luggage Porter) , you will provide consistently-delivered exceptional customer service to Guests, especially as service affects laundry and the transferring and storing of luggage. The Lobby Ambassador (Luggage Porter) interacts with Guests and contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
+ Ensure laundry support is provided when required, complete with all wash cycles, folding and storage
+ Offer consistent, high standard service and assistance to Guests and maintain a lobby presence that offers courteous and attentive service
+ Ensure that individual customers and Groups receive fast, efficient and friendly service
+ Ensure that either the Head Porte...