Live Chat Agent

The Role:

You will be responsible for :

• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.

Ideal Profile:

• You have at least 1 year experience within a Admin Assistant or Customer Service role, ideally within the Professional Services and Media & Entertainment industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a self-starter and demonstrate a high level of resilience
• You pay strong attention to detail and deliver work that is of a high standard
• You are a strong team player who can manage multiple stakeholders
• Applicant must be located in United states and canada

What...