Linux L3 Server Administrator

Responsibilities:

1. Adhering to SLAs
2. ITIL Processes awareness and adhering to
3. Mentoring / Training Team Members
4. Handling tickets / requests
5. Perform root cause analysis
6. Troubleshooting technical issues
7. Defining processes and ensuring that the processes are adhered to
8. Oversees and is responsible for successful completion of Installation, configuration and migration
9. Ensure maximum uptime according to the SLA
10. Understanding of Multi-geo support environment
11. Responsible for building / maintaining a test environment
12. Responsible for strategizing a backup plan and test plan for failure scenario
13. Improves and maintains customer and employee satisfaction
14. Suggests new technologies and design changes
15. Monitoring and maintaining SLA requirements by the team members
16. Planning Backup/Restoration Strategy for 24x7 operation support
17. Suggesting p...