Lighthouse Customer Engagement Manager

Description
About Lighthouse
The Client's Lighthouse program is rooted in our deep commitment to customer obsession. We turn customers into raving fans by relentlessly removing friction, elevating their experiences, and delivering meaningful outcomes. We let customers show us the way by embedding their real-world insights directly into our product strategy, ensuring we prioritize what matters most and build with confidence. These passionate advocates become our Lighthouse brain trust, helping us co-create the future of our products through candid feedback, continuous collaboration, and early validation. Beyond shaping innovation, our Lighthouse customers amplify our story by sharing their success in marketing, joining us at events, and supporting sales efforts to help others discover the power of the Client Company.
About the Role
We’re seeking a strategic and empathetic Customer Engagement Principal to lead relationships with our most valued Lighthouse customers.
You w...