About the Role
Job Description
- Manage, train, and motivate all personnel reporting to this position.
- Administration and implementation of staff training in all aspects of the security’s operations i.e. business telephone usage, guest relations, security services, retail sales etc.
- Serve as a link between the hotel and the security industry.
- Performance management discussions as required.
- Conduct developmental discussions/performance reviews with individuals who directly report to Security Director.
- Ensure that weekly/monthly departmental communication meetings are effective.
- Responsible for supervising all aspects of Colleagues, i.e. recognition, progressive corrective action, etc.
- Responsible for the efficient training of all Colleagues in all aspects of job tasks.
- Responsible for all security department’s emergency training.
- Ensure Colleagues adhere to all security standards as stated in the employee handbook.<...
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