Full-time

Level 3:IT Support Specialist & Client Support

Posted by Teamswell • Remote, Remote, Mexico

📍 Remote, Remote 🕒 May 25, 2026

About the Role

LEVEL3: MSP RELATIONSHIP AND PROJECT LEAD

Teamswell is a high-growth nearshore outsourcing company working for US companies. Our mission is to help small and medium-sized US businesses grow and become more profitable by having access to highly engaged, skilled, and experienced talent at a fair price, and to generate career opportunities for bilingual professionals in Latin America with fair compensation and professional and personal growth opportunities.

We are currently looking for a LEVEL 3 - MSP Relationship and Project Lead. This is a Systems Administrator and Client Relationship Lead position at a 30-year-old IT Managed Services Provider. The person in this role will own both the technical infrastructure and the client experience for a portfolio of customer accounts, many of whom are technologically sophisticated, cutting-edge software startups and security-conscious VC firms. They are the senior technical authority that clients rely on - and they need to b...

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