Full-time

Level 2 Tech Analyst

Posted by EVERSANA • Pune, Maharashtra, India

📍 Pune, Maharashtra 🕒 February 21, 2026

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About the Role

Job Description
Primary Responsibilities
Technical Support OperationsCreating and maintaining technical configurations and their requirements in our configuration toolManaging the claims investigation process and relevant toolingOwning operational reporting metrics, running root cause analysis on performance, and act as the go to source of knowledge for current business operationsEnsure delivered solutions meet required business operations SLAsProvide support, technical solutions, and expertise as it relates to maintain an effective operating service modelPull and run reportsResubmit claimsFile Management and supportProactive dashboard and alert monitoring
Cross-Functional CollaborationCommunicate professionally and effectively with users, stakeholders, and technical teams to understand issues and deliver solutions.Provide regular updates related to operational performance, incident trends, and ongoing initiatives during team and stakeholder meetin...
                

Job Details

Location Pune, Maharashtra
Job Type Full-time
Category Computer Occupations
Posted February 21, 2026
Deadline April 02, 2026

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