Full-time

Level 2 IT Service Desk |Immediate Start

Posted by Robert Half • Mascot, New South Wales, Australia

📍 Mascot, New South Wales 🕒 March 03, 2026

Apply for this Job Similar Jobs

About the Role

Our client is a well-established global organisation with offices across Australia and internationally. They are committed to supporting their employees' growth and providing a collaborative work environment.
 
They are seeking a strong Level 2 Support Engineer to join their IT team on a 6-month contract with the potential for permanency. This role will cover both BAU and project work, based on-site 5 days a week across their Mascot and Sydney CBD offices.
Your tasks/responsibilities will be:
Manage the processes of incoming calls to the Service Desk via telephone, e-mail, self-service portal, walk-in, event management, to ensure courteous, timely, and effective resolution of end user issues.
Coordinate and / or perform hands-on fixes at the desktop level, including installing and upgrading software, installing / deploying hardware, configuring systems and applications.
Managing Windows and Mac operating systems, Azure Active Direct...
                

Job Details

Location Mascot, New South Wales
Job Type Full-time
Category Computer Occupations
Posted March 03, 2026
Deadline April 12, 2026

Ready to Apply?

Submit your application today and take the next step in your career journey with Robert Half.

Apply Now