Learning - Development Manager

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really matters.

Located at the heart of the Kuala Lumpur City Center, Traders by Shangri-La is looking for a dynamic, and multi-skilled talent in delivering our Asian hospitality.

Department: Human Resources

Reports To: Director of Human Resources

Job Summary: The Learning & Development Manager is responsible for assessing training needs, developing and delivering orientation, induction, and training programs, preparing training plans and materials, coordinating training resources and calendars, and evaluating training effectiveness to support colleague performance and service excellence.

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