full time
Learning and Development Manager (F&B)
Posted by HRTX • Mandaluyong, Metro Manila, Philippines
About the Role
Key Responsibilities
Learning Strategy & Program Design
- Develop and execute the companys learning and development strategy aligned with business goals and operational needs.
- Design structured training programs for frontline staff, supervisors, managers, and support functions.
- Ensure training initiatives support service excellence, productivity, and employee retention.
Operations & Technical Training
- Lead the development of technical and operational training modules, including:
- Food safety, sanitation, and hygiene standards
- Kitchen operations and service procedures
- Customer service and guest experience
- Equipment use and safety
- Ensure consistent training delivery across outlets and locations.
Onboarding & Compliance Training
- Design and manage onboarding prog...
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