Full-time
Lead, Support Operations & Process Improvement
Posted by Amadeus • barcelona, barcelona, Spain
About the Role
An international travel technology company based in Barcelona is seeking a Support Operations Improvement Principal Specialist. You will oversee projects aimed at enhancing customer service efficiency, analyzing support data for early issue identification, and implementing service improvements. Ideal candidates will have 7-8 years of relevant experience, a degree in a related field, and skills in project management and continuous improvement. The role offers competitive remuneration and a flexible working model.
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