Full Time

Lead Support Engineer

Posted by The Recruitment Company • Sydney, New South Wales, Australia

📍 Sydney, New South Wales 🕒 February 28, 2026

About the Role

Lead Support Engineer (AWS)

Sydney | Hybrid | Up to $185k + Super + Bonus


This is a hands-on leadership role responsible for the operational reliability of a large-scale AWS-based platform, combining deep technical troubleshooting, team leadership, and stakeholder engagement.


The Role

  • Lead and mentor a team of support engineers

  • Own the day-to-day health of a complex cloud platform

  • Investigate and resolve production incidents

  • Support API integrations and partner onboarding

  • Analyse trends to prevent recurring issues

  • Work closely with engineering and product teams

  • The role oversees technical support, integrations, analytics, and platform operations.
  • What We’re Looking For

  • Experience supporting cloud platforms (AWS)

  • Strong troubleshooting skills

  • Leadership experience or readiness to step up

  • FinTech/banking/regu...
  • Ready to Apply?

    Submit your application today and take the next step in your career journey with The Recruitment Company.

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