Full time

Lead Support Engineer

Posted by The Recruitment Company • Australia, New South Wales, Australia

📍 Australia, New South Wales 🕒 March 01, 2026

About the Role

Lead Support Engineer (AWS)

Sydney | Hybrid | Up to $185k + Super + Bonus

This is a hands-on leadership role responsible for the operational reliability of a large-scale AWS-based platform, combining deep technical troubleshooting, team leadership, and stakeholder engagement.

The Role

  • Lead and mentor a team of support engineers
  • Own the day-to-day health of a complex cloud platform
  • Investigate and resolve production incidents
  • Support API integrations and partner onboarding
  • Analyse trends to prevent recurring issues
  • Work closely with engineering and product teams
  • The role oversees technical support, integrations, analytics, and platform operations.

What We’re Looking For

  • Experience supporting cloud platforms (AWS)
  • Strong troubleshooting skills
  • Leadership experience or readiness to step up
  • FinTech/banking/regulatory experienc...

Ready to Apply?

Submit your application today and take the next step in your career journey with The Recruitment Company.

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