Lead, Site Reliability Engineer

The Lead Site Reliability Engineer (Lead SRE) will report to the SRE Manager in support of the Royal Caribbean website by utilizing application and user performance data to guide informed decision-making. The Lead SRE will use application and user performance metrics collected from various sources and tools to support tasks such as initial triage of critical production incidents, bug analysis, implementation of best practices in site reliability engineering, infrastructure optimization, and seamless collaboration between internal teams and external service providers, among other operational initiatives.

The ideal candidate will have a deep understanding and proven track record in a senior IT support role and could provide leadership toward the development of new employees. The ideal candidate will also have an eye toward the rapidly evolving technology landscape and provide leadership over advanced and emerging concepts, to research and implement pr...