Full-time

Lead Operations Service Manager Position

Posted by Kaizen Lab • neepawa, mb, Canada

📍 neepawa, mb 🕒 June 06, 2026

About the Role

Elevate service operations as an Operations Service Manager, overseeing daily shop and field activities for efficiency. You will ensure accuracy in work orders while promoting exceptional customer service.
We are seeking an experienced Operations Service Manager with 5–10 years in the heavy equipment industry. Your role will involve managing scheduling, developing processes for improved service delivery, and maintaining workflow for optimal efficiency. Strong mechanical knowledge in agricultural or heavy equipment and previous supervisory experience are essential.
Key Responsibilities:
• Lead daily service operations in shop and field
• Manage workflow and scheduling for efficiency
• Ensure work orders are completed accurately
• Develop processes to enhance service delivery
• Promote high-quality customer service standards
Requirements:
• High school diploma or equivalent required
• 5–10 years of experience in heavy equipment
• Mechanical knowledge of a...

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