Full-time

Lead Operations Manager at PetSmart

Posted by PetSmart Store Support Group, Inc. • ottawa, on, Canada

📍 ottawa, on 🕒 June 18, 2026

About the Role

Join PetSmart as a Lead Operations Manager and drive success in our stores. Enhance operational standards and lead your team to provide memorable pet care experiences daily.
As a key member of the PetSmart family, you will oversee daily retail operations and focus on sustaining high standards across various functions. Responsibilities include managing inventory, ensuring proper pet care, and leading a dedicated team of associates. Your proactive approach will support business goals while fostering a safe and engaging workplace.
Key Responsibilities:
• Supervise staffing and scheduling for optimal coverage
• Validate compliance with operational processes
• Drive engagement and coaching among associates
• Maintain direct oversight of animal care standards
• Monitor and enhance store presentation and cleanliness
Requirements:
• Minimum of 3 years in a retail management role
• Availability for evening and weekend shifts
• Excellent verbal and written commun...

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