About the Role
We're hiring: Lead Knowledge Management Analyst (Remote, US Hours)
Join a fast-growing tech company helping businesses navigate complex challenges through smart, scalable software solutions. We're looking for a Lead Knowledge Management Analyst to elevate how knowledge is created, managed, and delivered across teams and customers.
What we're looking for
A tech-savvy knowledge management professional who can own product documentation end-to-end while guiding contributors and driving best practices. This is an individual contributor role with leadership and strategic influence.
What you'll do
• Lead and review product documentation and knowledge base content
• Drive knowledge management initiatives across Product, Engineering, Support, and Customer Success
• Use AI tools to improve content quality, searchability, and knowledge delivery
• Identify content gaps, audit existing documentation, and implement KM best practices
• Create thought leadership content like...
Join a fast-growing tech company helping businesses navigate complex challenges through smart, scalable software solutions. We're looking for a Lead Knowledge Management Analyst to elevate how knowledge is created, managed, and delivered across teams and customers.
What we're looking for
A tech-savvy knowledge management professional who can own product documentation end-to-end while guiding contributors and driving best practices. This is an individual contributor role with leadership and strategic influence.
What you'll do
• Lead and review product documentation and knowledge base content
• Drive knowledge management initiatives across Product, Engineering, Support, and Customer Success
• Use AI tools to improve content quality, searchability, and knowledge delivery
• Identify content gaps, audit existing documentation, and implement KM best practices
• Create thought leadership content like...
Ready to Apply?
Submit your application today and take the next step in your career journey with OttoMate.
Apply Now