Full-time
Lead IT Delivery for Alteris Consulting
Posted by Alteris Consulting • markham, on, Canada
About the Role
Alteris Consulting seeks a Senior IT Delivery Lead to enhance customer-facing platforms and ensure operational stability in a hands-on leadership role. Drive impactful project delivery and support systems.
As a senior leader with 15+ years in IT delivery and operations, you will oversee a diverse project portfolio valued at $100K to $500K. Your role is essential in managing production support while facilitating collaboration among business, technology, and external vendors. Ensuring alignment with stakeholders will be crucial for project success.
Key Responsibilities:
• Oversee timely delivery of small-to-mid-sized initiatives
• Manage stability and support for production systems
• Engage with stakeholders for issue resolution and alignment
• Coordinate efforts with tech teams and external vendors
• Lead AI enhancements in contact center operations
Requirements:
• 15+ years in IT delivery and operations
• Proven experience with customer-facing systems
•...
As a senior leader with 15+ years in IT delivery and operations, you will oversee a diverse project portfolio valued at $100K to $500K. Your role is essential in managing production support while facilitating collaboration among business, technology, and external vendors. Ensuring alignment with stakeholders will be crucial for project success.
Key Responsibilities:
• Oversee timely delivery of small-to-mid-sized initiatives
• Manage stability and support for production systems
• Engage with stakeholders for issue resolution and alignment
• Coordinate efforts with tech teams and external vendors
• Lead AI enhancements in contact center operations
Requirements:
• 15+ years in IT delivery and operations
• Proven experience with customer-facing systems
•...
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