Full-time
Lead Genesys Cloud Engineer - Remote & Mentorship
Posted by TTEC Digital • España, Romblon, Philippines
About the Role
A leading customer experience firm is seeking a Genesys Cloud Lead Engineer to oversee support operations and ensure optimal client experience. Responsibilities include managing escalations, providing technical support, and leading a team of engineers. The ideal candidate should have a Genesys Cloud Certification, over 3 years of technical support experience, and a thorough understanding of computer networks. This role offers opportunities for professional growth within a diverse and inclusive company culture.
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