Lead Engagement & Admin VA

We are seeking a reliable and results‑driven Warm Leads Calling Agent to support English‑speaking clients in the construction and home improvement industries. This role focuses on outbound calling, lead qualification, and appointment setting, ensuring consistent follow‑ups and accurate tracking of all lead activity.

The ideal candidate is comfortable making high‑volume calls, follows structured scripts, and maintains a professional and engaging phone presence while supporting sales teams through effective lead management.

Key Responsibilities

• Conduct outbound calls to homeowners in English‑speaking markets
• Follow provided scripts to introduce services and engage prospects
• Qualify warm leads and schedule appointments for sales teams
• Maintain accurate records of calls, outcomes, and follow‑ups
• Track and manage leads across CRM systems and internal tools
• Re‑engage older lead databases to identify warm ...