About the Role
Lead Developer – Amazon Connect Experience: 8+ Years Location: Remote – India Employment Type: Full-time About the Role We are seeking a Lead Developer (Amazon Connect) to design and deliver cloud-based contact center applications leveraging AWS and Amazon Connect.
The role is fully remote and ideal for a senior engineer with strong technical depth in AWS cloud telephony and customer engagement platforms .
Key Responsibilities Architect and implement Amazon Connect solutions for call center operations.
Develop IVR workflows , custom integrations, and serverless backends using AWS Lambda.
Collaborate with global teams to build, test, and deploy production-ready contact center applications.
Leverage AWS native services for scalability, security, and performance optimization.
Lead technical discussions, provide code reviews, and ensure best practices across development cycles.
Required Skills & Experi...
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