Lead Customer Success Manager - REMOTE

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Lead Customer Success Manager - REMOTE. In this role, you will have the opportunity to build trusted relationships with clients, driving impact and creating success stories. Your efforts will help prevent fatalities and serious incidents across large organizations. As a proactive leader, you will engage deeply with customers, ensuring their needs are met while translating their goals into actionable roadmaps. If you're passionate about driving real-world impact and ownership, this is the role for you.

Accountabilities

• Own the customer relationship from onboarding through to long-term success — you’re their trusted advisor and go-to partner
• Lead engaging onboarding, workshops, and training sessions that set customers up for success
• Run regular check-ins, reviews, and Quarterly Business Reviews that clearly demonstrate value
• Proac...