Lead Customer Analytics at Jobber

Join Jobber as a Senior Customer Analytics Manager and play a crucial role in shaping data-driven strategies. Enhance business performance by providing valuable customer insights.
You will take charge of high-impact analytic work across customer journey stages such as engagement, retention, and product adoption. As an individual contributor, your leadership will drive collaboration with senior leaders and teams, ensuring analytics becomes integral to business strategies. Your role requires the ability to translate complex data into decision-making tools.
Key Responsibilities:
• Lead strategic insights to drive customer engagement
• Collaborate with internal teams for data-driven decisions
• Define and manage key performance indicators
• Evaluate customer behaviors for growth insights
• Promote automation in analytics processes
Requirements:
• Strong SQL skills and experience with data models
• Background in B2B SaaS or marketplace analytics
• Competence...